Your rights under UK GDPR and how we protect your personal data
Last Updated: January 2024
Wissenova is committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides information about your rights under UK GDPR and how we ensure compliance with data protection laws.
We are committed to protecting your personal data and ensuring transparency in how we collect, process, and store your information. Our data protection practices are designed to comply with UK GDPR requirements and best practices.
As a data subject, you have the following rights under UK GDPR:
You have the right to be informed about the collection and use of your personal data. This information is provided in our Privacy Policy, which explains what data we collect, why we collect it, and how we use it.
You have the right to obtain confirmation that your personal data is being processed and to access your personal data. You can request a copy of your personal data by contacting us at privacy@wissenova.com. We will respond to your request within one month.
You have the right to have inaccurate personal data corrected or completed if it is incomplete. If you believe any information we hold about you is incorrect, please contact us to update it.
You have the right to request the deletion or removal of your personal data where there is no compelling reason for its continued processing. This right is not absolute and only applies in certain circumstances, such as when the data is no longer necessary for the original purpose.
You have the right to request the restriction or suppression of your personal data. This means we can store your data but not use it. This right applies in certain circumstances, such as when you contest the accuracy of your data.
You have the right to obtain and reuse your personal data for your own purposes across different services. This allows you to move, copy, or transfer personal data easily from one IT environment to another in a safe and secure way.
You have the right to object to processing of your personal data in certain circumstances, including for direct marketing purposes. If you object to processing for direct marketing, we will stop processing your data for this purpose.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
To exercise any of your rights under UK GDPR, please contact us:
We will respond to your request within one month of receipt. If your request is complex or we receive multiple requests, we may extend this period by a further two months, and we will inform you of this extension.
We process your personal data under the following lawful bases:
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay and, where feasible, within 72 hours of becoming aware of the breach. We will also report the breach to the Information Commissioner's Office (ICO) where required.
If you have any questions or concerns about our data protection practices, you can contact our Data Protection Officer at dpo@wissenova.com.
If you are not satisfied with how we have handled your personal data or a request to exercise your rights, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues. You can contact the ICO at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website:
ico.org.uk
Phone: 0303 123 1113
For any questions about our GDPR compliance or to exercise your rights, please contact us:
Email: privacy@wissenova.com
Phone: +44 20 7123 4567
Address: 123 Gaming Street, London, EC1A 1BB, United Kingdom